Exporting/Printing is done asynchronously by the CXO Print Export Service. You can view started, pending or completed export Export jobs by clicking on the Refresh button.
The Export Jobs window lists all your export tasks. An export task can have the following status:
- Completed: Click on the hyperlink to open the exported document
- Failed: This status is shown when an error occurred, click on the hyperlink for an detailed error report and send this to the CXO-Cockpit CaptainAdministrator.
- Started: The export job is currently processed, the current page indicates the progress
- Queued: The print Export service is currently occupied by another print export job (of another user). The status field shows the length of the queue and the position of your print export job.
- Submitted: The print export job is submitted by the website but is not yet recognized by the CXO print service
Action to take when Print Job does not get processed or fails
Print jobs are processed asynchronously by the "CXO-Cockpit Print Server". When your print job does not get processed it could be that the "CXO-Cockpit Print Server" is not operational. When a print job fails it could be that the "CXO-Cockpit Print Server" is configured incorrectly.
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- Export Service
The number of Export threads can be influenced in the CXO Configurator. The number of threads will allow you to run simultaneously exports. (by default 1 and max. value 5)
