Maintenance

The Maintenance section of the Configurator lists local services and common actions:

By using this menu the users can stop/restart Export Service (e.g. if printing fails) and Agent Service.

The Common Actions menu is mainly used by CXO support team to administer the upgrades of CXO. This menu includes the following actions:

• Change master data base command allows to connect the application to another database or to create a new master database. Master database represents a database on SQL server. It contains global features and links on CXO applications. Every CXO installation has one Master Database. You might need to change the Master Database if the SQL server has been moved to a different location. When you choose Change master database command, CXO Installation Wizard will be opened:

In Database Selection section you can specify the connection to the required database.

In case database upgrade is required, specify SQL server backup settings in Database Upgrade section:

The License key details will appear in Lisence Key section:

Once you press Next and Finish, a new master database connection will be set up.

Other actions include:

• Create a backup - ensures that the backup of the application is created before it is uninstalled
• Uninstall CXO - performs uninstallation of CXO before the upgraded version is installed
• Restore configuration files - ensures that the config files are restored from the created backup
• Upgrade config files - allows to make the configuration files up to date (e.g. if previously the config files were replaced in a wrong way while upgrading the application)
• Authentication Setting -  when the option LDAP is choosen as Authentication Provider this link will be active and you can set up the LDAP connection