The credentials don’t seem to work, even though I can log in to Oracle Cloud in my browser?
Check API URL, it should contain only protocol and domain (e.g., https://something.else.oraclecloud.com/) and no subdirectory (so not https://something.else.oraclecloud.com/HyperionPlanning/)
Check if there is a domain when logging in to Oracle Cloud. If so, then API URL and username should contain the domain.
Examples where a455368 is the domain within Oracle Cloud - API URL: https://something-a455368.else.oraclecloud.com/, username a455368.john.doe@company.com
The web application shows a message that the configuration database needs migration. How do I resolve this issue?
Login to the VM on which the Oracle EPM Adapter is installed and open a command prompt in the Extraction folder in Program Files (default: C:\Program Files\CXO Solutions\CXO-Cockpit\Oracle Cloud EPM Adapter\Extraction)
Run the command line tool with migrate-database command: CXO.Adapter.OracleCloudEpm.Cli.exe migrate-database
The database should now be migrated and after reloading the web application should no longer ask to migrate the configuration database
The export job in oracle EPM failed. How to find the problem
Check logs in CXO Oracle EPM Adapter
Check if job was executed successfully in Oracle EPM Adapter. You can see it in the jobs page.
