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titleWhen opening an exported Excel file I get a warning that the file is in a different format than specified by the file extension

When opening an exported Microsoft Excel file you can get a warning that the file is in a different format than specified by the file extension.
You can ignore this warning. The CXO-Cockpit Export Service generates a XML file with XLS extension, any version of Microsoft Excel as of 2003 should be able to deal with this file format.


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titleWhich browsers are supported by CXO-Cockpit?

CXO-Cockpit supports the market leading web browsers including:
• Internet Explorer (version 8 and higher)
• Mozilla Firefox (version 3 and higher)
• Apple Safari (version 5 and higher)
• Google Chrome (version 8 and higher)
• Opera (version 10 and higher)

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titleWhy can I not change the contents of my Storyboard?

If one of the following occurs:

  • I try to create a new bookmark and add it to a Storyboard, but I do not see the Storyboard in the list.
  • I want to change the order of Storyboard items, but I do not see the Edit button on the selected Storyboard item.
  • I want to change the name or print orientation, but I do not see the Edit button on the selected Storyboard item.

You are probably not the owner of the Storyboard.

Use the Copy Storyboard functionality to create a copy that you own. After copying you become the owner and can change the Storyboard items and add bookmarks.

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titleWhat is the role of the CXO-Cockpit Administrator

The CXO-Cockpit Administrator is the administrator of the CXOthe CXO-Cockpit Reporting Suite. The Administrator has the following tasks:

  • Design, build and maintain reports
  • Setup and maintain user security
  • Setup and execute Source system integration
  • Communicate with end-users:
    • Setup News Items
    • Distribute Storyboards through email
    • Distribute CXO-Views through email
  • etc

Most tasks of the Administrator can be accomplished using the the CXO Design Studio-Designer.