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  1. Open the CXO Configurator tool, often located on the application server.

  2. In the configurator tool, select the “Maintenance“ Tab and click on “Change master database connection”

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  3. Click “Next“ in the new window and click on the button “Change database connection“

  4. You can enter the new password for the SQL service account here

  5. Click on “OK“, “Next“ and “Finish“ the wizard.

  6. The last step is to change the password for the connection to the repository databases. Click on the “Applications“ tab.

  7. For each application you need to click on the square, located on the right side of the “Database“ column and change the password field to the new password

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  8. if applicable, we also might need to update the SQL password with regards to the connection to the FACT database.

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