Exporting/Printing is done asynchronously by the CXO Print -Cockpt Export Service. You can view started, pending or completed export Export jobs by clicking on the Refresh button.
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- Completed: Click on the hyperlink to open the exported document
- Failed: This status is shown when an error occurred, click on the hyperlink for an detailed error report and send this to the CXO-Cockpit CaptainAdministrator.
- Started: The export job is currently processed, the current page indicates the progress
- Queued: The print Export service is currently occupied by another print export job (of another user). The status field shows the length of the queue and the position of your print export job.
- Submitted: The print export job is submitted by the website but is not yet recognized by the CXO print service-Cockpit Export Service
Action to take when Print Job does not get processed or fails
Print Export jobs are processed asynchronously by the " CXO-Cockpit Print Server" Export Service. When your print export job does not get processed it could be that the " CXO-Cockpit Print Server" Export Service is not operational. When a print an export job fails it could be that the " CXO-Cockpit Print Server" is Export Service is configured incorrectly.
In both cases contact the Administrator.