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  • Open the Configurator > Configuration > Schedule.xml

  • Edit the cron-expression of the following jobs so that they are not run while the user synchronization is ongoing: UnreadConversationMessagesNotificationJob, EmailJob, screenShotsJobScreenshotsOnDemandJob, CleanUpJob

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    You can use a CRON expression editor to define a period when the services will not be running.
    See example examples below on how to pause it between 2 AM and 4 AM

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  • Leave time for export jobs to complete before the user synchronization begins

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